I booked a spot via online system and received both, confirmation and reminder for my appointment.
Once I arrived the person at the reception told me to wait - later it appeared that she clearly misunderstood that I had appointment since my italian is not good, but she didn't bother to double check what was i doing there.
After waiting for some time, I started calling for someone (there was noone at reception). Next 30 minutes they were trying to deal with the system while fully ignoring me, who specifically arrived to Milan to get to this appointment and at the end they told they had error in the system. Never apologized.
I have already performed definitive hair removal for some years from epilated in piazza Firenze (Milan) and mine is a completely positive evaluation. In the shop the girls are always caring, friendly and honest. The results are excellent, I did hair removal then I got pregnant and not a hair came back ... I did some maintenance sessions after three years. Already from the first sessions you can see the results and sometimes even less than the recommended sessions are enough. In my experience I recommend it to everyone.
I turn to the center of p.za Firenze. It was the best money spent. Experienced and extremely helpful staff. Girls, I spent 4 spectacular years with you, every session I went out satisfied. Thanks it was a wonderful experience
Ho iniziato l'esperienza nel centro Epilate di piazza Firenze a Milano 5 anni fa iniziando da una zona per poi trattare altre. Esperienza nel complesso positiva, unico neo: negli ultimi tempi cambiano spesso le operatrici, quindi si potrebbe limitare la mutevolezza del personale in modo da creare maggiore affiatamento e quindi fiducia nel rapporto cliente-operatrice.
I have been attending the center for years and despite the constant change of staff, I have always found kind and well-trained people.
My feedback is certainly positive as by solving the hair problem, my skin has also changed radically for the better!
Highly recommend for anyone who wants to start getting rid of wax and razor blade every week!